For Customers


Our Mission is…

To provide the highest level of Customer Service and support built on a foundation of integrity, knowledge and trust for both internal and external customers.

Department Responsibilities

The Customer Service Department, under the general direction of the Chief Financial Officer, provides the following services:

  • Customer Relations
  • Water & Sewer Billing
  • Payment Processing
  • Meter Reading
  • Meter Installation & Maintenance
  • Backflow/Cross-Connection Prevention

Contact Customer Service

Customer Service Manager
Andrea Careycreate new email

Customer Service Supervisor
Cathy Barnhillcreate new email

Phone Number
(619) 670-2222opens phone dialer

Fax Number
(619) 670-1468