Otay Saves Water through Its Annual Leak Detection Program
As part of the Otay Water District’s preventative maintenance program to safeguard its water supply and reduce water loss, the District will conduct annual leak inspections of its pipelines beginning Monday, March 1, 2021 through an estimated completion date of Monday, May 31, 2021. During this process, the District’s contractor, Utility Services Associates, will inspect approximately 170 miles of potable and recycled water mains in areas of Chula Vista and Otay Mesa.
Customers may see workers inspecting the meter in front of their home or business typically between 7 a.m. and 5 p.m., Monday through Friday, but some weekend and night work may also be required. The duration of the inspection can range from a few minutes to one day.
Workers will be wearing a Utility Services Associates logo and will carry company identification. They will not need access to customers’ homes or property, but may contact customers if they need to momentarily shut off their water supply for further testing. They will not shut off the water supply without permission from someone at the home or property.
Workers may be lifting water meter covers, inspecting, and attaching equipment to meters or valves. If a leak is suspected, the District will contact the customer and advise them of the potential leak.
For questions on the Leak Detection Program, contact customer service at (619) 670-2222.