Otay Saves Water through Its Annual Leak Detection Program

worker detecting leaks

Otay Saves Water through Its Annual Leak Detection Program

15:19 18 January in News

As part of its preventative maintenance program to safeguard its water supply and reduce water loss, the Otay Water District will conduct leak inspections of its pipeline system beginning Monday, Jan. 29, 2024, through an estimated completion date of Friday, April 26, 2024. The District’s contractor, Utility Services Associates, will inspect approximately 169 miles of potable and recycled water mains in areas of Chula Vista.

Customers may see workers inspecting the meter in front of their home or business, typically between 7 a.m. and 5 p.m., Monday through Friday. Weekend and night work may also be required. The duration of the inspection can range from a few minutes to one day.

Workers will wear a Utility Services Associates logo and carry company identification. They will not need access to customers’ homes or property but may contact customers if they need to momentarily shut off their water supply for further testing. They will not shut off the water supply without permission from someone at the home or property.

Workers may lift water meter covers, inspect, and attach equipment to meters or valves. If a leak is suspected, the District will contact the customer and advise them of the potential leak.

The District’s highly successful Leak Detection Program was expanded to more communities in 2015 and 2016. Using state-of-the-art equipment, the District inspects its water distribution system checking for leaks in pipelines, meters, and valves. The equipment used can pinpoint the location of even the smallest water leak. As a result of this program, since 2011, the District has reduced historic water loss by 42%.

For questions on the program, contact customer service at (619) 670-2222.

Slide with data on the historical water loss.