Discontinuation of Water Service for Delinquent Accounts

Discontinuation of Water Service For Delinquent Accounts

Otay Water District may disconnect water service for customers who fail to make payment in accordance with the terms of the Discontinuation of Water Service for Delinquent Accounts policy.

This policy is effective January 1, 2020.

Policy Documents

Residential and Multi-Family Delinquent Shut-offs

Otay Water District is required by state law to publish the total number of water shut-offs due to account delinquency from the previous calendar year. This data is updated on an annual basis.

Calendar Year 2022
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Number of Shut-Offs 0 114 110 133 179 111 188 138 286 401 254 141

For Calendar Year 2022

Number of Shut-offs
Jan 0
Feb 114
Mar 110
Apr 133
May 179
June 111
July 188
Aug 138
Sept 286
Oct 401
Nov 254
Dec 141

Otay Water District stopped delinquent account water shut-offs on March 10, 2020, in response to COVID-19. Water shut-offs resumed on February 14, 2022