Discontinuation of Water Service for Delinquent Accounts

Discontinuation of Water Service For Delinquent Accounts

Otay Water District may disconnect water service for customers who fail to make payment in accordance with the terms of the Discontinuation of Water Service for Delinquent Accounts policy.

This policy is effective January 1, 2020.

Policy Documents

Residential and Multi-Family Delinquent Shut-offs

Otay Water District is required by state law to publish the total number of water shut-offs due to account delinquency from the previous calendar year. This data is updated on an annual basis.

**Calendar Year 2022**
	Jan	Feb	Mar	Apr	May	June	July	Aug	Sept	Oct	Nov	Dec
Number of Shut-Offs	0	114	110	133	179	111	188	138	286	401	254	141

For Calendar Year 2022

	Number of Shut-offs
Jan	0
Feb	114
Mar	110
Apr	133
May	179
June	111
July	188
Aug	138
Sept	286
Oct	401
Nov	254
Dec	141

Otay Water District stopped delinquent account water shut-offs on March 10, 2020, in response to COVID-19. Water shut-offs resumed on February 14, 2022